強制於基層地區設立銀行分行
Mandatory for setting up bank branches in Grassroot District
Stakeholders
Pros
Grassroots/ Non-literate group- Cannot go bank branch easily to carry out financial procedures
Cons
Bank- Financial burden, for example, rent, manpower
- The process of re-establishing a bank branch involves much more complex procedures like the installation of system network and security facilities, etc.
Where do we stand? (HK specific)
1. Free economy
2. High technology
3. Multi-channels (electronic channels, EPS, phone, etc)
Remedies
- The various banking services delivery channels can broadly fulfil the needs for basic banking services of the general public, including cash withdrawal, cash deposit, passbook update, balance enquiries, fund transfer, etc.- Gov should remind banks to take into account the needs and suggestions of the community in their plans for branch networks, and coordinate communication and cooperation among banks and the shopping malls
- Encourage banks to utilise new technologies and operation modes including mobile branches, video teller machines, automatic teller machines (ATM), launch of simplified ATM cards, and organize educational talks for senior citizens, exploring the use of biometric authentication technology to operate ATMs at a ease
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